Support Information:

Marketing & Customer Support:

If you have a pre-sale question or need sales or accounting information, then please call us at 1-702-240-7332 or e-mail to: "Sales@TOTAL400.com".

Technical Support:

If you have a technical question or problem with our software, then please e-mail to: Service@TOTAL400.com or call us at 1-702-240-7332.

Helpful Information on software Errors:

If you encounter an OS/400 error message while using TOTAL/400, these action items will be helpful to us in solving the problem.

• Take Option "D" (Dump) to the INITIAL error message.
• Take Option "C" (Cancel) to all subsequent error messages
• Do a "DSPJOBLOG *PRINT" to print the joblog.
• Go to TOTAL/400's Main menu and make note of the PTF level
• Contact ADEonics technical support

Click here to Order  the Latest Release Update of PTFs for TOTAL400:

Temporary Access Code for TOTAL400 DU & FW Utilities.

If you are being denied access to TOTAL400 and need to get into it right away, you can use the following temporary Access Code.

From a command line enter the following:

ADDLIBLE TOTALLIB POSITION(*LAST)

TOTSETPW IKTITLTNTTTMTJPTTIQL

TOTAL

Please Note that the above Code will work on any CPU for 15 days only.

Email: Service@ADEonics.com to Request a Permanent Access Code; and include a PO# if Past Due.

INSTRUCTIONS & HELP DOCUMENTS

TOTAL400 INSTALL INSTRUCTIONS

TOTAL400 READ ME

OBJECT ANALYSIS (OA) QUICK START

How To: Find Information in TOTAL400

TOTAL400 MANUAL WORK-AROUND INSTALL INSTRUCTIONS

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